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We modernize your contact center on Amazon Connect with AI built in from the start, no flat licenses and no rigid contracts. Savings of up to 80% versus traditional platforms.
Our own case: HOP already runs a conversational agent in production, built on Amazon Bedrock and integrated with Amazon Connect by DinoCloud, on this very architecture.
Per-agent license models penalize exactly what your operation needs: the flexibility to grow, shrink or absorb seasonal peaks without a penalty.
Between $40 and $240 per agent per month, whether you use the platform ten minutes or ten hours a day.
Agent minimums and lock-in periods that do not keep up with the seasonal peaks of retail, banking or CPG.
Every generative AI capability adds another line to the invoice instead of coming built in.
Voice at $0.018 per minute, chat at $0.010 per message, email at $0.080 per message. No minimums, no per-agent licenses, no lock-in contract.
Autonomous agents, Amazon Q in Connect and Contact Lens come built in: suggested responses, automatic summaries and semantic categorization with no extra integrations.
Cloud architecture that grows or shrinks with real demand, with no upfront provisioning and no capacity ceilings.
You choose the entry point. We take care of the architecture, the migration and the AI tuning.
Maturity assessment, a 4 to 6 week proof of concept and initial architecture design.
Full migration of your current contact center, integrated with your business systems.
Autonomous GenAI agents, continuous optimization and managed support from DinoCloud.
Implementations built by DinoCloud, plus publicly reported results with Amazon Connect.
Automated support with Amazon Bedrock, bulk and one-to-one communications, and a unified operation across their nationwide pickup point network.
Read the success story →
Unified inbound and outbound service, with automatic coordination between the monitoring center and their external providers.
Read the success story →Agent adoption in 5 months, with 30 minutes of training
BankingAgents migrated in 5 days, with a 95% SLA from day two
BankingOf calls resolved autonomously by AI agents
ManufacturingReduction in contact center operating costs
Public sectorLess waiting time in appointment scheduling
HealthcareReduction in average handle time with GenAI
InsuranceIn a 30 minute session we show you how much you could save by migrating your contact center to Amazon Connect, with cases from your industry.
We are leaders in the field of construction, optimization and evolution of products deployed in the cloud.
Argentina
Humberto 1° 630, Piso 4
Córdoba, X5000HZQ
Argentina.
United States
2491 Northeast Twin Knolls Drive, Bend
OR 97701 USA
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